all gifts are on time under the tree ＂
mr glue, they are in the spirit or outweigh the stress?
i am really looking forward to christmas and i am absolutely not stressed. business privately feels the time is different, our logistics centers are members of weihnachtsmützen and are once more motivated. but of course, i am also pleased when i after the final time, unplug it and i can relax with family and friends.
the increasing quantities, the paketauslieferer to their limits. should be in this year before his gifts?
we have always managed all the gifts under the tree on time. this year will be no different. we and our partners in the logistics are all prepared.
the services have problems, to find enough additional operators. will not the bottleneck?
there is always room for improvement. therefore, we also experiment with their own supplies more, learn how to make it better and. but like i said, all zustellversprechen which we give, we think, there must be no one to worry about.
what proportion of amazon itself exposed?
i can't control, but we see you as an important part of the zustellkette. we try as much of the service in an hour to our new express service in munich, where we have a wide range of articles in order to 12 noon the same day delivery.
a part of this is amazon flex, where individuals paketzusteller for amazon something out. the extended for christmas?
flex is in berlin and munich. we will continue to experiment with flex. the customers should not have to think about how he and his package. the package must find him.
some logistics companies consider only at an extra cost to the door to deliver. is that going to happen?
our customers connect with versandkostenfreiheit amazon. the prime members anyway, all other orders from 29 euros. this is an important feature, and i see no reason why we should run away.
what else can you do, so that the logistics with the growth to catch up?
we invest in technology in our logistics, aircraft, trucks, or machine learning, there are lots of aspects. overall, the notice must be more flexible. for example, it will become more and more important, which we now well over 400. but also the distribution in the trunk, or even behind the front door will certainly play a major role.
in germany, it tests the kofferraumzustellung quite some time. come back?
we look at the global, and we have kofferraumzustellung not ended, but try elsewhere. more and more cars, including volvo, mercedes benz, vw or experimenting with it. it is good to imagine such solutions in the german client access.
the last konzernprognose was restrained. sales are expected to grow less than in previous years. is now amazon limits?
the digitization is just at the beginning. we now have over 300 million customers; but soon five billion people use the internet. the remaining 4.7 billion wear clothes and need things. studies say that around 10% of the expenditure in the german trade online, but that also means 90 percent are not there yet. opportunities to grow, there is enough.
the lebensmittellieferdienst amazon fresh?
there is no new town for a year now. we were nine years in the city of seattle and always have the same question. the answer is still valid: this is not a race. the customer will also be in the next ten or a hundred years of food, we can take time and our current supply continues to improve and adjust where necessary.
that doesn't sound like expansion. it can also be that no city in 2019?
we would not talk about it when it happens.
rewe is meanwhile in 75 cities. you will not be lost?
this is not a game of tennis, there is not a winner. in addition, we sell since 2010 in long-life foods such as salt, oil, pasta or rice, even if it is less visible.
is a great success of the language assistant alexa. the shopping is not much used, right?
alexa's assistant for many walks of life, including shopping. you can play an important role in finding things choose to compare. but we should bear in mind that alexa three years ago came to the world.
so far, alexa shopping not much help, the selection is extremely limited. if i do i just omo detergent is provided.
what is certainly a good choice!
you have to say, it is a „amazons choice, and only option is proposed. how is this selection?
there are several criteria, a role: evaluation, rapid availability and what most other was bought. actually, it should instead „amazons choice more choice - the amazon customers welcome.
the wettbewerbsexpertin diana schweitzer warns, the limitation of selection could undermine the competition. why patronize the customers?
we do not do that. alexa is a further possibility in our shop. and by the way, are in a supermarket all detergents in the world? the customer will be patronized, if a trader him only five nudelsorten offers?
since he has at least five to choose from, and not one.
i consider that this debate is not very useful. dealers always choose products and offer your customers. when alexa is currently a lot of your preferences. if you say you'll send me a box of beck's alcohol free, you get the. alexa is still very young, many things will be there in time, even better.
the commission identified because of the alleged wettbewerbsverstößen. at the dealer?
please understand that we cannot comment on ongoing processes. however, we will fully cooperate with the office, and continue to work, small and medium-sized enterprises in their growth to support it.(徳囯ASK电容器)